At Giant Panda Technology we’re for supporting you on a journey to a rewarding career. Since its inception in 2010, Giant Panda Technology has grown to 4 stores in Manitoba and we're currently looking for new members to join our team and continue our success and expansion!
WhoWe Are: We're the grasp menders, the resurrections of tech, the purveyors of tool devastation. We're the men and gals at the alternative cease of the counter assuring clients that we are able to restore all of it and those behind the scenes ensuring that each consumer has a first-rate experience. We do what we do due to the fact we care approximately humans and their tech. We positioned our clients above something else. Of course, we adore solving cracked phone screens and damaged tablets, however, we get our pleasure from assisting those who misplaced their connection to the tech world.
What We Are Looking For:
Be willing to work at Portage Branch, Winnipeg MB No repair experience is necessary. Just a passion for technology Electronics repair, particularly repair of Smartphones, tablets, computers, and Game Consoles, will be considered an asset. A people-person, who enjoys enlightening the experience of our customers who are worried about their electronics. Knowledge and passion for the tech industry, or at least someone who appreciates it; Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company; Someone with dedication and a hardworking nature; and Someone with a willingness to learn the skills to repair, communicate and make a difference in someone’s day! What Will You Do... Serve clients and supply exceptional service throughout using our point-of-sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates; Identify desires and offer tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit; Diagnosing and performing repairs on various electronics (i.e.computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed Giant Panda Technology quality standards; Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and Contribute to the team’s sales results by learning, understanding, and engaging in-store performance metrics.
Must-Have: Outstanding customer service skills Excellent technical, problem-solving, and analytical skills Exceptional organizational skills Strong written and oral communication skills Proficient in Microsoft Office Work well in a team environment High school diploma or GED Customer Service: 1 year Fluent in English
Good To Have: A+ Certification Wise Certification* Apple Certified Macintosh Technician (ACMT) Experience repairing electronics, smartphones, PC/MACs, and game consoles Technical degree or certification in Electronics or Consumer Electronics Previous experience working at a retail electronics store Job Types: Full-time,
Please send your resume to career@giantpanda.tech to apply.