Company Information：
Jenson Immigration Consulting Ltd. is a licensed immigration company that provides legal advice on a wide range of immigration matters. Since established in 2014, we have helped over one thousand clients successfully obtained their desired immigration status with a team of dedicated immigration professionals. As our company is at the second stage of expansion, we are looking for proactive and responsible individual to joint our team.
Job Duties:
1. Assist clients collecting required documents and preparing applications and submissions
2. Assist Senior Consultants drafting and proofreading letters
3. Manage the workflow of the assigned cases to ensure quality services are delivered and all deadlines are met
4. Communicate with clients to ensure their concerns and issues are addressed in a proper and timely manner
5. Review, organize and manage case files Key in, update and manage the case tracking system
6. Proactively follow up and monitor the progress of the case to detect potential issues and resolve them efficiently Cross-check forms, submissions, correspondence, and other documents with peers
7. Research, study and contribute insights on the immigration policies Participate in improving the workflow and management procedures for case processing
8. Respond to internal and external inquiries
9. Perform general essential administrative duties of the company

Requirements:
1. 1-year experience in the immigration industry is an asset
2. Intermediate computer skills (MS Office, Excel, and PowerPoint)
3. Ability to follow established instructions and procedures
4. Exceptional business writing skills
5. Fast learner, detail-oriented and well-organized Strongly self-motivated and self-initiated
6. Ability to work in a fast-paced environment and to handle pressures Strong multi-tasking and prioritizing skills
7. Capable of managing to meet various deadlines
8. Ability to work independently and work with the team Exceptional communication skills in both English and Chinese (Proficiency in Cantonese is an asset)
9. Strong interpersonal skills Experience in administrative positions is an asset 10. Completion of the immigration consultant licensing program is an asset

Hours and Compensation:
Full-time position, Monday to Friday
Weekly training and special events for on-going development
Compensation: $40000-$50000/year

How to Apply:
Please send us your resume and cover letter to hiring.jenson@gmail.com
Clearly indicate on your documents that you are applying for the Case Manager position.
Only those selected for an interview will be contacted.