职位:保险经纪助理Position: Insurance Broker Assistant职位概述:我们正在寻找一名富有激情、积极主动的经纪助理,协助经纪人与客户沟通、处理保险申请和提供卓越的客户服务。如果您有强烈的团队合作精神、卓越的沟通技巧和对保险行业充满热情,那么这个职位可能适合您。职责:协助经纪人与客户沟通,提供保险产品信息和建议。处理保险申请,确保文件完整并符合法规要求。跟踪和管理客户信息,维护客户数据库。协助准备保险报价和政策文件。协助解决客户的保险索赔问题和投诉。提供卓越的客户服务,建立并维护长期客户关系。要求:熟练的中文/英文交流,办公能力本科学历或相关领域的专业优先考虑。具备卓越的沟通和人际交往能力。熟练使用办公软件,如Microsoft Office。具备团队合作精神,能够在多任务环境中高效工作。具备卓越的组织和问题解决能力。对保险行业有基本的了解,保险相关经验者优先。有执照或愿意获得保险经纪执照者优先考虑。薪资情况:将根据您的经验和能力提供有竞争力的薪资,我们的员工福利包括:1.弹性工作制:根据工作内容实行弹性工作制2.薪资调整:每年工资涨幅超过通货膨胀率,年底根据业绩有年终分红3.免费培训:公司提供长期免费培训,良好的职业发展机会和培训支持。4.医疗保险:公司提供的团体保险,涵盖牙科、药品购买、理疗等多项福利。如果您对这个职位感兴趣并满足要求,请将您的简历和求职信发送至 :shuyizhang2021@gmail.com。我们期待着您的加入!Position Overview:We are seeking a passionate and proactiveInsurance Broker Assistant to support our busy insurance sales team. As anInsurance Broker Assistant, you will assist brokers in communicating withclients, processing insurance applications, and providing excellent customerservice. If you have a strong team spirit, excellent communication skills, anda passion for the insurance industry, this position may be suitable for you.Responsibilities:Assist brokers in communicating with clients, providing insurance product information, and advice.Process insurance applications, ensuring documents are complete and compliant with regulatory requirements.Track and manage client information, maintain customer databases.Assist in preparing insurance quotes and policy documents.Help resolve client insurance claims issues and complaints.Provide excellent customer service, building and maintaining long-term client relationships.Requirements:Bachelor's degree or relevant field preferred.Excellent communication and interpersonal skills.Professional English/Mandrin communication skillsBasic understanding of the insurance industry, insurance-related experience is a plus.Proficiency in office software such as Microsoft Office.Strong team player, able to work efficiently in a multitasking environment.Excellent organizational and problem-solving abilities.Licensed or willing to obtain an insurance broker license is a plus.We Offer:Competitive salary and benefits package.Flaxible work timeExcellent career development opportunities and training support.Positive work environment and a friendly team atmosphere.Opportunity to collaborate with multiple insurance companies, expanding your insurance industry knowledge.If you are interested in this position andmeet the requirements, please send your resume and cover letter to: shuyizhang2021@gmail.com.We look forward to having you on board!