1. Performance Management:- Set and achieve monthly/quarterly sales targets.- Monitor sales data, analyze trends, and provide improvement suggestions.- Manage inventory, ensuring an adequate supply of cakes to avoid shortages or expiration.2. Personnel Management:- Recruit, train, and manage store staff to ensure optimal team performance.- Conduct regular staff meetings, share important information, and address employee issues.- Coordinate schedules to ensure sufficient staff coverage during busy periods.- Oversee all kiosk locations and delivery for all locations3. Quality Control:- Coordinate with kitchen to ensure that cake production meets standards and maintain food safety and hygiene standards.- Supervise all production processes to ensure taste, texture, and appearance meet brand standards.- Collect customer feedback and adjust product recipes and production processes as needed.4. Customer Service:- Ensure the delivery of high-level customer service, resolving customer issues and complaints.- Interact with customers to understand their needs and feedback for product and service improvements.- Regularly organize promotional events to increase foot traffic.5. Cost Control:- Monitor in-store expenses, control costs, and ensure maximum profitability.- Manage the supply chain, negotiate prices with suppliers, and ensure high-quality and cost-effective raw materials.6. Marketing:- Develop and implement marketing strategies to enhance brand awareness.- Collaborate with the headquarters team, participate in advertising campaigns, and execute promotional plans.- Actively engage in local community events to build a positive corporate image.7. Reporting and Communication:- Regularly report performance, personnel status, and store operations to the headquarters.- Maintain good communication with other branch managers, sharing successful experiences and best practices.有意请联系：(778) 321-3963