Job Title: Technical Writer - IT
Location: 403-3950 14th Ave, Markham, ON, L3R 0A9
Number of Openings: 2
Job Status & Duration: Permanent, Full-time
Hours of Work: 40 hours/week

About Us:
We are a consulting firm focusing on IT training, development, and implementation of electronic-related strategies for medium and large size businesses in order to increase their productivity. We are looking for individuals with strong written communication skills to fill the Technical Writer position in our Markham office. By joining IDI, you will become part of a rapidly growing company that
encourages personal growth and advancement.

Responsibilities and Duties:
 Prepare, review, revise, and maintain technical documents according to project requirements
 Gather and analyze technical and product information from various sources
 Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users
 Assist in planning, scheduling, and tracking documentation work to meet client deliverables
 Maintain a library of application documentation, cataloging it for internal and/or external use
 Publish and maintain templates for written documentation produced by others, ensuring a consistent look and feel
Qualifications:
 College Diploma or Bachelor’s degree in Business, Computer Science, Communications or related disciplines
 Experience in technical writing and writing digital plans preferred
 Ability to quickly learn and understand complex topics
 Strong written and verbal communication skills
 Excellent attention to detail and ability to prioritize and work on multiple projects in a fast pace,changing environment
 A positive attitude, willing to jump in and tackle new challenges
 Fluent in English

How to Apply:
 Submit your resume and cover letter to leah@itcg.ca