【工作职位】：前台客服 Receptionist (内部招聘)

【工作地区】：North York

【工作时间】：Monday– Friday 9:00am – 5:30pm

【工资范围】：根据经验面议

【语言要求】：英语流利，国语流利

【职位职责】：

• Greet andregister for customers in Reception
• Answerphone calls, WeChat or email enquiries
• Maintainthe cleanliness and tidiness in Reception Area and common areas
• PrepareOffice Notices when necessary
•Responsible for office supplies procurement
• Provideassistance for technical issues related to Customer Service phones
• Conductcustomer satisfaction surveys • Addresscustomer enquiries and resolve customer complaints.
• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.
• Advise oncompany information.
• SupportCompany events and ad hoc tasks as assigned
【职位要求】：

• Collegeor Degree holder in any discipline.
• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment
• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
• Able todemonstrate high level of attention to detail and look for process solutions
• Abilityto adapt to and manage frequently changing priorities
• Customerservice orientation, be approachable.
•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.
• Excellentinterpersonal skill and communication skill
• Able towork independently and be a team player
•Comfortable to live with ambiguity
• Self-motivated and challenge status quofor continuous improvement
•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent





欢迎相关经验者，新移民，本地应届毕业生，及持工签的留学生申请。 有意向申请者请发送您的简历到[email protected] 并在标题注明约克论坛。

联系我们： E-mail: 电话: 647-567-2388 Sophie 微信: S2humanResources 地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.)