客服招聘信息 We are seeking for amiable individual to provide excellent customer relations through educating, promoting and consulting with customers to support our brand and customer loyalty.
Qualifications:
- Bilingual English and Mandarin
- Have a passion in the floral industry and is willing to learn
- Be creative and willing to challenge the traditional design market
- Positive and motivational
- Have excellent interpersonal skill
- Ability to work in a fast-paced retail environment
- Able to work well as part of team
- Able to complete tasks assigned independently
- Familiar with computer software (Word, Excel, etc.)
- Must be able to lift heavy items
- 1+ years of experience in a similar environment would be considered as an asset.
- Full time/Part time - must be able to work weekends, weekdays, evenings and holidays
Job Requirements:
- Prioritize daily workload
- Provide a consistently excellent level of customer service to all clients
- Manage all incoming inquiries and requests via phones, e-mails, WeChat, instagrams, facebook, etc.
- Resolve customer complaints and ensure customer satisfaction in professional way.
- Develop and maintain effective relationships with vendors (florists, suppliers, restaurants, etc.)
- Maintaining the store front
- Oversee product handling, product rotation
- Maintain expert knowledge of store and Monitor inventory and stock
Qualifications:
- Have a passion in the floral industry and is willing to learn
- Be creative and willing to challenge the traditional design market
- Positive and motivational
- Have excellent communication skills
- Good attention to detail and quality
- Able to work well as part of team
- Able to complete tasks assigned independently
- Ability to work in a fast-paced retail environment
- Must be able to lift heavy items
- Must have full knowledge of flowers
- General plant care knowledge
- Good working knowledge of computer software (Word, Excel, etc.)
- Full time/Part time - must be able to work weekends, weekdays, evenings and holidays
- 1+ years of experience preferred
- Prioritize daily workload
- Flower care and Plant care
- Designing and fulfilling flower and plant orders
- Design flowers for events (wedding, funeral, corporate)as needed
- Work with other designer and do custom work as needed
- Maintaining the store front, back and cooler.
- Oversee product handling, product rotation
- Monitor inventory and stock
- Customer service as needed, including customer and corporate sales
有意者请发送简历至 [email protected], 请勿PM或者留言。 薪资待遇面谈,可现金/支票。