Job Description Upper York School offers small classes with a low student to teacher ratio and individual attention to students. Experienced teachers deliver curriculum in a modern, fully-equipped facility and focus on the refinement of academic skills, and on the preparation of students for post-secondary success. Academic excellence is essential in our creative and engaging learning environment. ESL and tutoring programs are available to support students who are new to Canada and aim to attend larger private schools. We are now seeking a Mandarin and English bilingual Administrative Assistant to join our team in Markham, ON. Primary Responsibilities: · Take incoming phone calls, answer inquiries and make appointments for potential clients · Provide excellent customer service when responding to clients · Keep and manage detailed log of class schedules and collect fees · Adjust class schedules on special occasions to meet students and tutors requirements · Exchange information and feedbacks between students and tutors/consultants · Draft/translate/edit articles , newsletters and marketing materials for use in social media · Manage corporate website and maintain website with up to date information · Post articles to social media including WeChat, Forums, blogs Education and Experience · Canadian post-secondary degree · Minimum 1 - 3 years relevant work experience · Experience in school or education business is an asset Knowledge, Skills and Abilities · Excellent interpersonal skills to communicate with clients and tutors · Strong sense of customer service · Proficient written skills in both Mandarin and English · Sound knowledge of editing and maintaining websites · Expert in the use of social media, including WeChat · Strong organization and time management skills · Able to work well independently and responsibly · Detail oriented but having results driven attitude · Must operate with a sense of urgency, quickly responding to supervisors · Willing to work overtime in the evenings and weekends as required · Strong proficiency with MS Window, MS Office (Word, Excel, Outlook, PowePoint), Photoshop Our office is conveniently located along the highway. Group benefits and promotion opportunities are available. We thank all candidates for your interest in this position, but only those meeting the above requirements will be selected and contacted for an interview. Job Types: Full-time, Contract Contact: 高老师 电话:905-604-7223 邮箱: