L&G Auto is an independently owned and operated full-service repair and maintenance facility. In 1997, we established our auto repair shop in the Markham area. Since then, we have delivered services for the Greater Toronto Area and surroundings. At L&G Auto, we are the experts when it comes to Mufflers & Exhaust System Services.



www.lgauto.ca

Email:

905-471-7482



Job Description



The Receptionist provides excellent customer service to all customers of the Service Department. He or she receives and processes payments, explains the repair process to customers, and works with the estimators to schedule appointments and ensure bills and invoices are accurate.



In addition, the Receptionist will complete opening/closing procedures, maintain files of all important documents and customer information, and provide administrative assistance to the estimators.



The ideal candidate for this position has excellent customer service skills, strong communication and interpersonal skills, and good computer and POS skills.



He or she is detail-oriented and good with numbers, has a working knowledge of the industry, and has strong administrative and organizational skills. .



RESPONSIBILITIES



Greets customers and delivers excellent customer service both in person and on the phone with a smile and in a friendly professional manner.



Receives payments from customers, records the amount received, takes change due, and issues receipt to customer Review's customer bill with estimator when vehicle is ready for pick up and writes clear instructions on the repair order for the cashier delivering the vehicle Partners with estimators to schedule appointments per procedures.



Keeps repair order current by entering appropriate charges.



Provides clerical and secretarial assistance to estimators Completes opening and closing procedures Performs other duties as assigned QUALIFICATIONS Basic computer skills.



Familiar with Microsoft Office and windows applications



Ability to multi-task in a fast-paced environment Knowledgeable for vehicles



Well-rounded personality with a positive and friendly attitude Valid driver's license, clean background Required.



Experience



Experience: At least 2 years office receptionist experience, Automotive dealership experience or Call Center experience preferred Willing to work on weekends



Required language:  fluent English and Cantonese.


Job Type: Full-time



Job Types: Full-time, Permanent



Salary: $17.00-$25.00 per hour



Please email resume to lgauto@live[/color].ca