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  • 职位类型: 全职

详情描述


详细介绍                Call Center -Technical Support/网络技术客服人员(全职)
General Summary:
The Call center technical Support is responsible for maintaining the call center network environments by analyzing requirements, resolving problems, and supporting the internal IT system.
Responsibilities:
*Maximize network performance by monitoring performance; troubleshooting network’s problems and outages, scheduling upgrades. *Provide network support and resolve problems to the end user satisfaction.
*Collaborate with call center colleagues to follow up with clients to ensure issue has been resolved. *Test and configure new workstations, peripheral equipment and software. *Report IT issues to the Manager for escalation. *Cconfigure, implement, and maintain all net security platforms and software. * Must have availability to work various shifts influenced by current business needs. * Perform other duties as assigned.
Skills and Requirement: * Diploma in network engineering, computer science or related field; equivalent experience considered.
*CCNA certification preferred.Please sent resumes to Job Type: Full-time, 40 Hours per week Benefits: 2 weeks paid vacation, health insurance, dental and vision insurance, etc

工作要求:
1.勤快能快,善于沟通,工作积极热情 2.有一定的英语水平,良好的英文口语能力。 3.全职工作, 需周末工作一天。 4.有一定的网络技术支持经验(有相关证书 CCNA 优先考虑) 5. 中英文准确流利,语言表达能力强,耐心且善于与人沟通。 6.能够接受周末工作及日常工作的时间安排。
欢迎广大留学生,我们会提供培训,此职位符合移民要求。
工作类型:全职, 40小时/周福利:2周带薪年假,健康保险,牙医保险,视力保险等 请有意者速速申请非诚勿扰,谢谢!请发送简历到



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