BTE Computer 招收电子商务运营-退货助理
有意向人员请发简历到一下邮箱
联系邮箱： [email protected]
地址： 141 McPherson Street Markham, ON L3R 3L3
ABOUT
USFounded in 2003, BTEcomputer, specializes in computerhardware and software products. Our goal is to provide best prices, unbeatableservice and build lasting relationships with individual customers, corporateclients and resellers. Over years of operation, our team has extended ourproducts line from Consumer Electronics to include Household Products, Health& Beauty, Fashion products, and more.
Position Title
E-Commerce Operations- Returns Associate Job DescriptionThe Returns Associate will process product returns andinformation while supporting the warehouse staff and other departments within ahigh-volume, fast-paced working environment. The Returns Associate will answerquestions, input accurate return information on customer accounts and performgeneral warehouse duties, including material picks and deliveries, andwarehouse clean-up. Job Responsibilities-
Unpack returned merchandise,inspect package condition and assess paperwork sent in with return instructionsfor proper return procedures. -
Inspect returned merchandisefor quality and condition of product to determine return category. -
Receive merchandise, followingall security and safety return procedures for each product type. -
Distribute returned items toproper locations considering: value of product, condition and type of return. -
Input clear customer accountnotes in internal computer systems, communicating return reasons, customerfeedback and instructions to ensure accurate processing. -
Identify critical distributionissues and report them to the team lead/supervisor. -
Data entry as needed. -
Maintain a safe and organizedwork environment at all times. -
Other tasks as required to meetteam goalsSKILLS OR EXPERIENCE-
Actively support team conceptsand effectively communicate with team members. -
Accurately follow directions,both written and verbal. -
Maintain individualproductivity and quality standards according to department requirements. -
Focus and remain on task in afast paced environment. -
Attention to detail. PREFERRED PREFERRED QUALIFICATIONS-
  1-2 years of prior returns orsimilar experience. -
Basic computer skills (e.g.personal computers, printers, email). -
Knowledge of warehouseoperating procedures and protocol. -
Prior experience in adistribution, warehouse, or other inventory handling environment. -
Knowledge and ability tooperate inventory control and related computer software.-
Fluent verbal and writtencommunication in English.