Job Title: Customer Service and Operations
We are currently looking to hire (2) Permanent Full time 客服运营who can handle customer inquiries and complaints in a professional and courteous manner via many communication tools. Full time work schedule starting at 8am to 5pm five days a week but Saturday and Sunday are also on shift. Start date: Immediate but will remain until all positions are filled.

Compensation: Base Salary $2500/month + Performance Bonus
Benefits package after 3 months of probationary period

Primary Duties:
•   Provide strong customer service to all clientele in a professional and courteous manner via many communication tools (email, customer request system, Telegram, and etc.);
•   Follow up daily data report;
•   Collect customer opinions; actively improve the customer experience together with other teams;
•   Participate in community building and operation
•   Plan online and offline activities
Qualifications and Skills
•   Bachelor or Diploma in related subject;
•   Excellent written, verbal and oral communication skills in English and 中文.
•   Fluent Korean/Spanish/Russian/Arabian would be preferred.
•   Knowledge of cryptocurrency is an asset
•   Ability to set priorities and fulfill multi-tasks in time.
•   A high level of comfort with computer programs.
•   No experience is necessary, training will be provided
Additional Information
Thank you for your interest in a career with CK Fintech located in Vancouver.
•   Only those selected for an interview will be contacted;
•   Successful applicants may be required to complete a Criminal Records Review Check;
•   There may also be times when this role would cover other shifts over the weekends and on statutory holidays on an as-needed basis;
•   We will consider your resume for additional opportunities.
How to Apply
Submit your cover letter and resume in both English and 中文 to hr@ckfintech.ca