Type: full-time

key responsibilities
◦ Partnering with customers to develop relationships and provide a superior level of service.
◦ Confirming payment schedules and amounts or determining reasons for slow or short payments to ensure collection of outstanding invoiced amounts.
◦ Reconciling customer accounts and making follow-up calls to identify and solve any payment issues.
◦ Liaising with site managers and other internal departments on collection efforts and providing relevant reports.
◦ Making collection calls on overdue accounts and providing updates on key accounts as needed.
◦ Distributing account statements to clients on a weekly/monthly basis.
◦ Maintaining comprehensive collection notes on all customer contact and documenting files regarding outstanding issues.
◦ Preparing write-off reports for approval.
◦ Requesting credit reports on an as needed basis to determine or update credit limits on client accounts.
◦ Providing vacation coverage for other team members
◦ Performing other duties as assigned

key requirements
◦ College or University education required; a focus on accounting and business courses an asset
◦ Minimum of 6- 8 years Accounts Receivable experience, dealing with complex/high volume customer accounts
◦ Proven experience providing a high level of customer service both internally and externally in a positive and professional manner.
◦ Takes initiative, is proactive and results oriented
◦ Intermediate or advanced Excel skills required. Proficiency in Microsoft Word and Outlook.
◦ Experience using Epicor and Truckmate an asset.
◦ Experience in a similar industry would be an asset (i.e. warehousing, 3rd party logistics, and transportation).
◦ Working knowledge of French, written and verbal, an asset.
◦ Solid communication skills -- both verbal and written; ability to communicate effectively throughout all levels of the organization.
◦ Strong organizational and time management skills and the ability to work in a fast paced, high volume environment.

如有兴趣或是其他类似工作需求，请发送个人简历到: echou@na.drakeintl.com