Receptionist - Casual-Part Time (Kanata Foot and Orthotics Clinic)
Foot clinic located in Kanata Town Center seeking a part-time casual receptionist to join the team. Hours would be 8 – 16 hours per week, must be able to work in weekends. At Kanata Foot and Orthotics Clinic, the patients always come first. You will be the first point of contact that greets our patients and sets the tone for the clinic. We are looking for someone that is very friendly/outgoing, polite, well organized, able to work autonomously as well as in a team and a problem solver that thinks quick on their feet.
Job Summary:
Your role would consist of: - Customer service: greeting the patients, relaying information about the clinic and our services - Scheduling patient appointments using Patient 7 software (training will be provided - Process payments and deal with patient’s insurance policies - Administrative tasks such as file maintenance, program maintenance, contacting patients and suppliers via telephone/fax/emails - Keeping the clinic clean/presentable/up to standards - Uphold patient confidentiality and our policies and procedures - Provide patients with guidance or support as needed
Required Skills:
· Basic computer/fax/printer/telephone skills · Excellent verbal & written communication skills both in English and Mandarin · Possess the ability to multitask in a busy environment · Ability to be flexible and adapt to new or changing requirements
Assets: · Experience in customer service, administration and/or reception · Experience with insurance companies, processing payments · Experience with scheduling software such as Patient7 · Experience with financial software such as Quickbook · CPR certification · Knowledge in the Chiropody profession
If you are interested, please send your CV to 150kfoclinic@gmail.com