蒙特利尔分站
Company description
- Cathay massothérapie & acupuncture offers a range of services for men and women including full-body and partial-body massage therapies and acupuncture treatments.
Job description
- Salary: $13.50-$15.50 per hour
- Location: 2320, rue Guy, Montréal (Québec) H3H2M2 (2 minutes walk from Metro station Guy-Concordia)
- Job Types: Full-time, Part-time
Language
- Mandarin: native
- English: professional
- French: intermediate
Reports To
- Clinic administrator
Function
- As an administrative assistant at Cathay ™, essential responsibilities revolve around providing excellent services to clients.
Principle Duties
- Answering phone calls.
- Setting and checking clients in and out for appointments.
- Greeting clients upon arrival.
- Promoting the Rewards Program.
- Keeping management apprised of client concerns and following manager’s policies, procedures and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Cathay ™ brand’s core values of enthusiasm, gratefulness, perfection, cohesion and empathy.
- Staying updated on services and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Education, Skills and Training
- Have a high school diploma or equivalent.
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage therapy and acupuncture.
Communications and Personal Interactions
- Have a strong customer service orientation and be able to communicate effectively with client and the clinic team.
- Maintain client confidentiality.