● 招聘公司:RBC
● 公司简介:加拿大皇家银行(Royal Bank of Canada)成立于1864年,是加拿大市值最高、资产最大的民营银行,也是北美领先的多元化金融服务公司之一。加拿大皇家银行拥有约七万名员工,在30多个国家设立有分支机构,为1400多万客户提供各类金融服务。
● 招聘职位: 特别贷款经理 ● 职位性质:全职 ● 职位薪酬:$70,000+ ● 申请链接: 点击申请 ● 工作内容:
- 提供持续改进的方法,以获得卓越的客户体验;
- 在第一时间处理客户的问题,确保客户得到尊重;
- 最大限度地发现潜在客户,以提高客户保留率和推荐率,并为客户提供优质的服务;
- 与地区、现场和风险管理人员建立、扩展和利用良好的工作关系;
- 最大限度地利用技术来保持数据的完整性,记录所有相关的客户讨论/谈判接触和结果;
- 建立和管理你的个人发展计划,以确保技能/知识/认证是最新的,并符合职位要求。
- Provide a continuous-improvement approach to achieving superior client experience.
- Take ownership of client problems at first point of contact and ensure clients are treated with respect.
- Maximize opportunity spotting with all clients to enhance retention, referrals, and contribute to superior client care.
- Build, expand and leverage good working relationships with district, field and risk officers.
- Maximize the use of technology to maintain data integrity, documenting all relevant client discussions/negotiation contacts and results.
- Establish and manage your personal development plan to ensure skills/knowledge/accreditations are up-to-date and meet position requirements.
- 对破产实务有深入的了解,包括多个司法管辖问题;
- 较强的财务分析、风险评估、风险管理和谈判技巧;
- 了解加拿大皇家银行的信贷政策和商业/企业银行策略,产品和服务;
- 有效的人际关系,团队和沟通技巧;
- 具有扎实的商业头脑,了解客户的具体业务需求;
- 流利的法语和英语。
- Well-developed understanding of insolvency practices, including multi-jurisdictional issues
- Strong financial analysis, risk assessment, risk management and negotiation skills
- Knowledge of RBC Credit Policy and Business/Corporate Banking strategies, products and services
- Effective interpersonal, team and communication skills
- Solid business acumen with an understanding of customer specific business imperatives
- Complete fluency in French and English
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