● 招聘公司:沃尔玛加拿大(Walmart Canada)● 公司简介:加拿大沃尔玛在全国拥有410多家连锁店,每天为120多万顾客提供服务,每天有75万名顾客光顾。沃尔玛加拿大公司拥有超过8.5万名员工,是加拿大最大的企业雇主之一,也是加拿大最具影响力的十大品牌之一。
● 招聘职位: 客户服务经理 ● 职位性质:兼职 ● 职位薪酬:$32,000+ ● 申请链接: 点击申请 ● 工作内容:
- 确保遵守公司关于客户满意度卡(CSC)和竞争广告的程序;
- 为员工和客户提供友好的工作环境;
- 接收客户投诉,并在可能的情况下解决;
- 为员工提供指导和培训反馈;
- 根据需要分配收银员和员工休息时间;
- 遵守公司的所有政策和标准操作程序。
- Ensuring compliance with the Company's procedures regarding Customer Satisfaction Cards (CSC's) and Competition Ads.
- Providing a friendly work environment for Associates and Customers.
- Receiving customer complaints and resolves complaints when possible.
- Providing coaching and training feedback to associates.
- Assigning cashiers to registers and managing breaks of associates as required.
- Adheres to all company policies and standard operating procedures.
- 数学技能;
- 基本阅读和书写技能;
- 必须完成沃尔玛所有的基本和高级培训模块和课程;
- 必须能够用法语沟通
- Mathematical Skills
- Basic Reading/Writing Skills
- The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes
- The candidate must be able to communicate in French
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