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●  招聘公司:  TTEC 点击申请
●  申请链接:  https://teletech.taleo.net/careersection/4/jobdetail.ftl?job=0234G&lang=en&src=JB-23400 ●  招聘职位:   客户服务代表( Customer Service Travel Representative) ●  工作内容:  
  • Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc;
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes;
  • Ensuring a high level of customer service and a positive guest experience;
  • Supporting your colleagues with peer learning, and being open to feedback from others;
  • Positively participating in company events, and in weekly team meetings;
  • Taking part in new projects and tests that we may need your help with.
●  工作要求:  
  • 能够于周一至周日上午8点至晚上10点工作;
  • 能够提供优质客户服务的亲和力;
  • 能够在快节奏的环境下适应和工作;
  • 具有所有权和解决问题的能力。


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