● 招聘公司: TTEC 点击申请
● 申请链接: https://teletech.taleo.net/careersection/4/jobdetail.ftl?job=0234G&lang=en&src=JB-23400 ● 招聘职位: 客户服务代表( Customer Service Travel Representative) ● 工作内容:
- Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc;
- Providing accurate, valid, and complete information by using the right tools, methods, and processes;
- Ensuring a high level of customer service and a positive guest experience;
- Supporting your colleagues with peer learning, and being open to feedback from others;
- Positively participating in company events, and in weekly team meetings;
- Taking part in new projects and tests that we may need your help with.
- 能够于周一至周日上午8点至晚上10点工作;
- 能够提供优质客户服务的亲和力;
- 能够在快节奏的环境下适应和工作;
- 具有所有权和解决问题的能力。
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