● 招聘公司: 加拿大加鼎银行(Desjardins Group)点击申请
● 申请链接: https://desjardins.wd3.myworkdayjobs.com/en-US/Desjardins/job/Montral/Conseiller-ou-Conseillre---Dveloppement-des-clientles_R1803929-2?src=JB-10740 ● 招聘职位: 客户服务代理(Customer Service Agent) ● 工作内容:
- Receives and handles client requests, according to the timeframe and established productivity and quality standards; ensures client satisfaction;
- Establishes an advisory relationship with clients by identifying current or potential needs and encouraging client retention, where applicable;
- Helps identify operational risks and finds ways to continuously improve activities within the unit;
- Processes more complex or specific requests. Prepares files and submits recommendations for cases beyond his or her scope;
- Respond to the needs of the clientele, act on business opportunities and steer clients towards other services or subsidiaries;
- Analyzes, validates and authorizes requests for available investment, financing or insurance products and services that fall within the authorized discretionary limit.
- 拥有相关领域的大学文凭;
- 有1年相关工作经验。
- 关注客户。
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