●  招聘公司：加拿大丰业银行（Scotiabank）点击申请
●  申请链接： https://jobs.scotiabank.com/job/Montreal-Customer-Service-Representative-QC/355936617/?feedId=214217&utm_source=Indeed&utm_campaign=Scotiabank_Indeed&emid=3640 ●  招聘职位：客户服务代表（Customer Service Representative  ） ●  工作内容：

• Responsible for resolving client inquiries efficiently and effectively, maintaining and surpassing Scotia iTRADE service standards and striving to achieve First Call Resolution;
• Uses discretion to correct problems that result in a high level of client satisfaction;
• Adheres to the policies and practices that regulate the Contact Centre, Scotia iTRADE and the Investment Industry;
• Solidifies existing Scotia iTRADE business and creates new business opportunities by initiating cross-sell and referral opportunities;
• Contribute to the effective functioning of SiT.
  

●  工作要求：

• 至少需要1年的客户服务经验；
• 至少需要1年的销售经验；
• 语言技能要求：英语、粤语或普通话(3个职位)、英语及法语(2个职位)；
• 拥有优秀的口头和书面沟通能力；
• 完成加拿大证券课程及其他行业课程。
  

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