● 招聘公司: 国际商业机器公司(IBM)点击申请
● 申请链接: https://krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=26059&siteid=5016&AReq=122227BR&codes=JB_Indeed#jobDetails=133865_5016 ● 招聘职位: 双语客服代表( Bilingual Customer Service Representative) ● 工作内容:
- This is a generalist role for someone who enjoys problem solving, working with people and learning about new technologies. This position allows agents to get exposure and relevant experiences to different technologies and activities;
- People in this role should have a solid understanding of call/incident management, problem and change management, supporting technologies and enjoy a challenging fast paced environment.
- 拥有大学文凭;
- 能掌握法语和英语的沟通技巧;
- 拥有处理的多重任务的能力;
- 能够准确和清晰地记录所有客户在票务系统内的互动;
- 有Windows操作系统和微软办公软件的使用经验;
- 有较佳的技术和专业经验。
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