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●  招聘公司:  加拿大TD银行 点击申请 ●  申请链接:   https://sjobs.brassring.com/TGWebHost/jobdetails.aspx?jobid=2087030&partnerid=25404&siteid=5602&Codes=TD103 ●  招聘职位:  客户服务代表( Customer Service Representative) ●  工作内容:
  • Create a legendary customer experience at every interaction and look for ways to contribute to the ongoing improvement of the overall branch customer experience;
  • Complete financial transactions such as deposits, withdrawals, bill payments and/or other account transactions for customers in an accurate and efficient manner;
  • Ensure the customer area is professional and inviting in appearance;
  • Ensure customer problems are handled appropriately, escalating issues when necessary;
  • Proactively demonstrate lobby leadership in the customer lounge, help & advice area and in self serve areas of the branch with the goal to deliver an enhanced customer experience and create a positive “First Impression’” by greeting and engaging customers in a range of sales, service and informational conversations.
●  工作要求:
  • 能够为业务卓越的分支目标做出贡献;
  • 了解并遵守银行和行业的行为规范以及证券法律法规;
  • 了解并应用银行或分支机构的经营政策和程序;
  • 可以确保必要的尽职调查,以支持所有客户交易的准确性。



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