● 招聘公司: 加拿大永明金融集团(Sun Life Financial)点击申请 ● 申请链接: https://sunlife.wd3.myworkdayjobs.com/Experienced/job/Montreal-Quebec/Client-Service-Administrator_JR00004287-1?source=INDEED ● 招聘职位: 客户服务管理员(Client Service Administrator) ● 工作内容:
- Process member administration daily;
- Communicate daily with advisors, clients, Account Executives and internal staff;
- Respond proactively to client inquiries or concerns to ensure a high degree of client satisfaction;
- Develop and maintain good client relationships while ensuring confidentiality;
- Review documents to ensure data is accurate and within specified contract terms;
- Obtain and verify missing or incomplete data directly with the client;
- Set-up and support our on line administration clients (internet-based customers);
- Handle our SunAdvantage Customer Service Toll-Free line.
- 掌握双语(英语和法语);
- 拥有组织能力和优先排序能力;
- 掌握工作流程和时间管理技能;
- 熟悉windows环境下的PC应用程序;
- 具有良好的人际交往能力;
- 能够在压力下工作的能力;
- 有较强的书面和口头沟通能力。
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