●  招聘公司：  蒙特利尔银行金融集团（BMO Financial Group）点击申请 ●  申请链接：   https://bmo.taleo.net/careersection/2/jobdetail.ftl?lang=en_GB&job=1800004906&src=JB-10207 ●  招聘职位：   客户服务代表（ Customer Service Representative） ●  工作内容：

• Serve and delight each customer during every interaction and execute financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner;
• Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience;
• Understand our customers’ needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs;
• Refer customers to branch team members and partners who can have quality needs based conversations to explore customers financial needs and goals.
  

●  工作要求：

• 掌握法语和英语；
• 有客户服务工作经验；
• 具有良好的销售和服务能力，能够主动倾听，发现销售机会；
• 掌握一定的计算机技能。
  

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