Position Title: Client Care Representative
Location: Edmonton
Duration: Permanent Full-time
Working Hours: Mon-Fri 9am-5:30pm with a 1/2hr break at noon, total 40hrs/week.
Compensation: Monthly salary starting at $3,467/month.

Company Background

Granger Advertising is Edmonton's premier Commercial Real Estate & Developer sign provider, serving clients across Northern Alberta since 2005.

Position Summary

We are looking for a competent Client Care Representative to join our team-oriented company, to provide extraordinary customer service to our clients and assistance within our Client Care department. This position provides support and reports to our Project Coordinator.

The ideal candidate will be a hard-working professional with the ability to communicate clearly and effectively by email or verbally and demonstrate genuine care for the client. They will have a high degree of attention to detail, be able to work diligently under pressure, while maintaining accuracy.

Qualifications
- Fluent written and spoken English - majority of work will be spent communicating with clients via email and phone
- Prompt, courteous, willing to help attitude
- Excellent interpersonal skills & client service skills
- Excellent attention to detail
- Ability to prioritize work tasks
- Proficiency in Google Suite and Microsoft Office
- Ability to work independently under minimal supervision and as part of a team
- Drivers license with clean driving record an asset
- Mandarin or Cantonese as a second language an asset

Application Process
Please email your cover letter and resume to Varick at office@grangeradvertising.com. Due to the high volume of applications, only candidates considered fit for the position will be contacted.

Thank you!

Job Type: Full-time
Salary: $3,467.00 per month
Benefits:
Casual dress
Company events
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Schedule:
Day shift
Monday to Friday
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (preferred)
Work Location: Edmonton