WHOM ARE WE LOOKING FOR? Trustworthy Reliable Responsible Ambitious Collaborative Ownership Mindset Flexible
Are you seeking a meaningful career and have a strong interest in working a flexible schedule and in jobs with flexible work locations? We look for individuals who share a passion for excellence and infuse that enthusiasm into everything they do. You will work with a team that is built on a foundation of mutual respect, collaboration, excellent service, and passion for providing above and beyond experiences that build value for our residents.
WHAT YOU WILL DO:
Posting Rental Ads: Advertising available rental properties on platforms like Kijiji, Rent Faster, and Marketplace to attract potential tenants. This involves creating appealing ads, including relevant details and updating them regularly.
Viewing Arrangements: Scheduling and conducting property viewings with interested prospective tenants.
Tenant Screening: Identifying suitable tenants by conducting reference checks or credit checks.
Leasing and Lease Renewals: Handling the leasing process, including preparing lease agreements, ensuring tenants understand the house rules, and overseeing lease renewals when applicable.
Customer Service: Providing professional and responsive customer service to tenants, owners, and other team members. This involves promptly addressing inquiries, concerns, and complaints.
Maintenance Coordination: Organizing and scheduling repairs, replacements, and cleaning services for rental properties. Additionally, responding to emergency situations in a timely manner to minimize property damage and ensure tenant safety.
Move-ins and Move-outs: Conducting inspections with tenants before they move in and after they move out. Determine any necessary deductions from the security deposit if applicable.
Communication Management: Managing phone calls, text messages, and emails from tenants, owners, and team members.
Communication Management: Managing phone calls, text messages, and emails from tenants, owners, and team members.
Rent Collection: Collecting rent from tenants, making bank deposits, and addressing tenant inquiries/ complaints/ late charges if applicable.
Rent Collection: Collecting rent from tenants, making bank deposits, and addressing tenant inquiries related to rent payments. This may also include assessing and communicating late charges if applicable.
Utility Billing: Calculating utility bills and collecting any differences if usage exceeds the agreed limit.
Eviction Procedures: Handling the eviction process in compliance with local laws and regulations when necessary.
Record-Keeping: Maintaining accurate records of all property transactions, including lease agreements, rent payments, maintenance work, and tenant communication.
Inspections: Scheduling regular inspections, such as quarterly cleaning room inspections for new properties and monthly inspections for common areas.
Rental Market Research: Researching and comparing market rents to determine appropriate pricing for rental units.
Bookkeeping: Utilizing tools like Microsoft Word and Excel to manage bookkeeping tasks related to property management.
WHO YOU ARE:
Exceptional communication skill is required. Ability to speak multiple languages would be considered as an asset.
3-5 years of experience in a leadership role within a client – facing, customer service - focused environment.
Experience working in the residential property management industry.
Ability to work and act independently, using good judgment when assessing difficult situations and apply problem solving skills.
Strong analytical skills, resilience, and the ability to provide support and guidance.
WHAT WE OFFER:
A Total Rewards package (including but not limited to):
Base salary + commission-based
Vacation Pay
Health & Dental Benefits Package
Target Bonus Eligibility
Learning and growth opportunities
WHO WE ARE:
We are a construction-based company that also offers property management services. We operate exclusively in Edmonton. Our team consists of 20+ members, each playing a significant role. We are seeking individuals who are eager to grow with the company. In the future, we envision building more than 600 units.
We are committed to a diverse and sustainable future.