Job Description

Juillet Beauty Center is looking for a Sales and Marketing Manager. This position is full time. Candidates must be open to work on Saturdays along with day and evening hours throughout the week. We are a smoke free environment.
If you feel you would be a good fit for this dynamic team, please submit your resume along with cover letter and salary requirements to this posting. Must have a stable work history along with excellent professional references.

Responsibilities:

•Ensure the office is operating smoothly and on schedule
•Achieve team membership goals, promote upgrades, packages and retail sales.
•Coordinates marketing efforts with Management for New Guests, Membership and promotional opportunities.
•Inventory: monitoring and ordering products/supplies
•Complete appropriate checklists and offer suggestions for improved systems
•Customer Satisfaction Surveys; review daily and follow up on complaints
•Provide the front desk staff with continuous training on improving customer service skills and the best ways to present all products and services
•Handle complaints as appropriate
•Be trained and able to step into any role when necessary.
•Review team training, monthly specials, and updates on protocols
•Assist with Monthly Team Meetings as necessary: Review up-dates, Review Customer Satisfaction Survey results, Review monthly specials, Review incentive goals & update, Encourage the staff

Skills Needed:

•Multi-tasking skills: Having the ability to perform multiple administrative tasks at one time, excellent time management skills and the ability to assess what is most important
•Professional personal presentation
•Excellent communication skills: including the ability to listen and empathize
•Outstanding customer service skills: Having the ability to give opinion, make decisions and delegate responsibilities
•Ability to motivate and cultivate the respect of others
•Ability to influence others in a positive manner
•Strong, independent judgment skills, as well as the ability to make effective decisions quickly

Qualifications:

•Two or more years of supervisorial experience in healthcare or spa industry.
•Computer experience with client scheduling software and basic computer knowledge preferred

email application ONLY